Waterbury Regional Crisis Support Directory
This directory connects individuals and families in Waterbury and surrounding towns to essential food, housing, medical, legal, and financial resources.
Need Shelter Tonight?
Call 2-1-1 immediately. If local temps drop below 32°F, cold-weather protocols may activate.
Domestic Violence
Safe Haven Hotline (24/7): 203-575-0388 or CT Safe Connect: 888-774-2900.
Food Distribution
Many local pantries require ID and residency. Use the directory below and call ahead when possible.
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Local Help & Resources
Common questions
Who can use this resource directory?
This directory is available to anyone seeking food, housing, medical care, benefits, legal help, or crisis support in Waterbury and surrounding towns.
Do I need to be a resident of Waterbury to get help?
Some programs require town residency, while others are open to anyone. Each listing includes guidance, and calling ahead is always recommended.
Are these services free?
Many services are free or low-cost, especially food pantries, meal programs, and crisis support. Some programs may have eligibility requirements.
What should I do if I need help right now?
If you need immediate shelter or food, call 2-1-1. For mental health emergencies, call or text 9-8-8. These services are available 24/7.
Are there hot meals available, or only groceries?
Both options are available. Some locations provide daily hot meals, while others offer grocery distributions.
Are these resources available for families with children?
Yes. Many food, housing, and benefits programs serve families, including those with young children.
Are services available in Spanish or other languages?
Many organizations offer bilingual services or translation support. Ask when you call.
Take the Next Step for Greater Waterbury
If you found this directory helpful, you can help keep it going. Greater Waterbury Interfaith Ministries (GWIM) supports neighbors across Waterbury and surrounding towns with food access, crisis referrals, and practical support delivered with dignity. Whether you give your time or make a donation, you’re helping families stay fed, safe, and connected to the resources they need.